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Greenthirteen Inc.
Greenthirteen is Hiring Live Online Sales Assistant PT/FT
Career Insights for Customer Service Representative (General)
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Based on Pennsylvania data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,927 / year median in Pennsylvania
-23% projected decline
Job Description
Job Summary Greenthirteen is seeking a sales assistant to join our dynamic team. In this role, you will be a vibrant voice behind our online sales platform (whatnot), engaging with customers in real-time to showcase our products, answer questions, and help with sales in a number of ways. This position offers an exciting opportunity to combine sales expertise with logistical coordination, contributing directly to our growth and customer satisfaction. All roles are paid positions, emphasizing the value we place on your contribution. Hours start at part time and can reach full time if the correct person is found to fill the role, but expect part time hours to start. Duties Conduct lively live online sales sessions, demonstrating products and engaging with viewers to boost sales and brand loyalty Respond promptly and professionally to customer inquiries during live streams, providing detailed product information and personalized recommendations Assist inside the Live sales we do on whatnot and learn the ropes of selling while helping make the show run smoothly and meticulously without error. Coordinate with suppliers and carriers to schedule pickups and deliveries, maintaining smooth logistics operation Assist in packaging products securely for shipment, adhering to quality standards Support inventory management by tracking stock levels and notifying relevant teams of replenishment needs Skills Proven experience in customer service with a friendly, approachable demeanor Strong sales skills with the ability to persuade and build rapport quickly during live interactions Excellent communication skills, both verbal and written, with a lively presentation style Ability to multitask efficiently between engaging customers online and managing shipping operations Detail-oriented with strong organizational skills for order accuracy and inventory tracking Positive attitude with a proactive approach to problem-solving and teamwork Join us at Greenthirteen where your enthusiasm fuels our success! Bring your passion for sales and logistics into a vibrant environment that values your energy, creativity, and dedication. Together, we'll deliver exceptional experiences to our customers while growing our brand! We are hiring and interviewing in person only. If you are shortlisted you will be scheduled to come in and interview and a second more intensive interview will be scheduled if you are found a likely candidate. Our time is limited so there will be no rescheduling of interviews.