View More Jobs Account Manager | Property & Casualty United States (Remote) Be the First to Apply Apply Now Job Info Job Identification 6168 Posting Date 07/08/2026, 22:08 Locations 44 Baltimore St, Cumberland, MD, 21502, US (Remote) Base Range Info Compensation for this role will be based on the background of the individual selected for this position. For more details see the "About Us" section. Base Range $50,000 - $70,000 Essential Functions and Primary Duties Serve as the primary client contact for an assigned book of Select Business commercial insurance accounts, delivering exceptional service and fostering long-term client relationships. Manage the day-to-day service needs of small business clients, including policy changes, endorsements, certificates of insurance, billing inquiries, audits, claims assistance, and coverage questions. Perform proactive account management activities to support client retention and satisfaction. Coordinate and manage the renewal process, including gathering updated underwriting information, marketing accounts when appropriate, preparing renewal proposals, and reviewing coverage options with clients. Advise clients on commercial insurance coverages and risk management solutions, helping them make informed decisions to protect their businesses. Build and maintain strong working relationships with clients, insurance carriers, underwriters, and internal team members. Respond to client requests accurately and efficiently while meeting established service standards and timelines. Review policies and endorsements for accuracy and communicate coverage details to clients in a clear and consultative manner. Identify gaps in coverage and uncover opportunities for additional insurance products and services, referring opportunities to Producers when appropriate. Maintain accurate client records and documentation within the agency management system and carrier platforms. Assist clients with claims reporting and coordination to ensure a positive client experience throughout the claims process. Stay informed on market conditions, carrier appetite changes, industry trends, and insurance products relevant to small business clients. Ensure compliance with agency procedures, carrier requirements, and regulatory standards. Collaborate with Producers and service team members to provide a seamless and positive client experience. Additional responsibilities as assigned. Preferred Qualifications Bachelor's degree preferred. Active Property & Casualty Insurance License required or ability to obtain within a designated timeframe. 2+ years of commercial insurance account management, customer service, or agency experience preferred. Experience servicing small business commercial insurance accounts. Working knowledge of commercial insurance coverages Strong customer service, relationship-building, and communication skills. Excellent organizational skills with the ability to manage a high-volume book of business and multiple priorities. Strong attention to detail and commitment to accuracy. Experience utilizing agency management systems such as Applied Epic, Sagitta, or similar platforms preferred. Proficiency with Microsoft Office Suite and CRM technologies. Professional Designations Preferred Minimum Qualifications High School Diploma or GED required 3 to 5 years customer service experience in the insurance industry required Must maintain current required licenses and certifications relevant to field of expertise Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Effective customer service skills Proficient use of applicable technology Ability to work in team environment as well as independently Must be able to travel based on client and business needs #LI-KW1 #LI-Hybrid About Us CBIZ, Inc. (

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CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C. Notice to Candidates Requiring Sponsorship At this time, CBIZ is not engaging with applicants who require sponsorship. Compensation & Benefits The specific compensation for this role will be determined based on the education, experience, geographical location, and skill set of the individual selected for this position. Beyond income, you have access to: comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more. This posting will remain open for a minimum of three days and may close at any time thereafter. Notice to Third-Party Agencies CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of

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will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity. Reasonable Accommodation If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com . Equal Opportunity Employer CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights . Apply Now Similar Jobs