Call center environment but they will not be taking any calls for this assignment; it is more of a support role

Job Responsibilities:

Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors' office then anything below managing 75 calls/day would not translate to similar environment). Must have an effective and empathetic communication style in managing inbound calls and communications with clients and team members. Computer experience is required with proficiency in Microsoft Outlook, Word and Excel. Basic alpha number data entry skills with attention to accuracy and quality are essential. Intermediate math skills are required with attention to detail and quality essential. Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third-party terms and medical terminology. Ability to work with people in a team environment while meeting individual performance goals. Must be able to read and interpret policies, procedures and instructions. Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities are essential

Skills:

Data entry; accounting and disclosure application (internal system) Candidate will train on the internal system, hands on training Opening mail Organizing correspondents Entering receipts into systems No customer contacts Should have good data entry skills Able to work independently with little supervision Able to multi-task

Education/Experience:

High School Diploma required.