This position takes in-coming calls from members, providers, etc. providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Job Responsibilities:

Building strong relationships with patients Inbound and Outbound Calls to patients and prescribers Scheduling of patient medication deliveries.

Data Entry Skills:

At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.

Education/Experience:

Require Pharmacy Technician License from the Rhode Island Board of Pharmacy

HSD/ GED

Required