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DH
Derryberry's Heat and Air
Customer Service Associate
Entry-Level JobVerifiedNo experience needed
Review key factors to help you decide if the role fits your goals.
Entry-Level Job
Verified
No experience needed
Job Security
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37
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Job Description
The working time for this job is Monday
- Friday from 7:30 a.m.
- 4:30 p.
Responsibilities:
- Take incoming customer calls
- Transfer calls to correct person/department
- Create service tickets for service calls and put on schedule
- Assist dispatchers and service manager with miscellaneous tasks
- Communicate with technicians as need to relay information
- Communicate with homeowners about service call details
Requirements:
- Customer service experience a plus
- Experience with Microsoft Excel and Word
- Have a valid driver's license and a clean driving record
- Pass a background check
- Pass a drug screen
Skills:
- Ability to Multi Task
- Ability to answer multiple phone lines
- Excellent customer service skills
- Computer skills
- Type 45 words per minute Required education:
- High school diploma or
GED Job Type:
Full-time Pay:
$40,000.00- $55,000.