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Crush City Innovation
AT&T Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Texas data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$35,016 / year median in Texas
-2% projected decline
Job Description
Crush City Innovations is hiring a motivated and people-focused AT&T Associate to join our growing team in Missouri City, TX . This is a full-time, on-site opportunity for someone interested in developing hands-on experience in sales, customer service, marketing, account support, and client relations. As an AT&T Associate, you will connect with customers, clients, and local businesses throughout the Missouri City and greater Houston area. You will learn about their wireless, internet, and communication needs, explain available AT&T products and services, and help them select options that align with their goals, preferences, and budget. Crush City Innovations provides comprehensive training, ongoing mentorship, weekly pay, performance-based bonuses, and opportunities for long-term professional growth. AT&T Associate Responsibilities In this role, you will: Connect with prospective customers, current clients, and local businesses throughout the assigned market. Build professional relationships through face-to-face conversations and consistent follow-up. Learn about each customer's wireless, internet, connectivity, and communication needs. Explain AT&T products, services, promotions, and account options clearly and accurately. Recommend appropriate solutions based on each customer's needs, preferences, and budget. Assist customers with service selections, account enrollment, and the completion of required information. Deliver clear and engaging presentations about available products and services. Answer customer questions and provide professional, solution-focused support. Maintain organized records of customer interactions, follow-ups, and completed accounts. Stay informed about current AT&T services, promotions, product options, and campaign updates. Participate in team meetings, hands-on training, and professional-development sessions. Collaborate with team members and leadership to support individual and campaign goals. Represent Crush City Innovations and the AT&T campaign with professionalism, integrity, and a positive attitude. AT&T Associate Qualifications Qualified candidates should: Be at least 18 years old. Have reliable transportation to our Missouri City office and assigned market. Be available to work a full-time, in-person schedule. Possess strong verbal communication and interpersonal skills. Be comfortable starting conversations and building relationships face to face. Demonstrate dependable attendance, a positive attitude, and a strong work ethic. Be coachable, solution-oriented, organized, and motivated by goals. Be able to manage customer conversations and follow-up responsibilities. Work effectively independently and as part of a collaborative team. Previous experience in sales, customer service, hospitality, marketing, promotions, account support, or client relations is helpful but not required. Comprehensive training is provided. AT&T Associate Benefits Crush City Innovations offers: Competitive weekly pay. Monthly and quarterly performance-based bonuses. Comprehensive, hands-on training in sales, marketing, and client relations. A clear advancement path into leadership and management roles. Flexible scheduling options for full-time employees. Ongoing mentorship and professional development. A supportive, team-oriented work culture. Recognition programs and growth-based incentives. Optional travel opportunities for events and networking. Opportunities to build experience in telecommunications, customer engagement, sales, account support, and client relations. Submit your resume through Indeed for consideration. Selected candidates may receive communication from our hiring team within one to three business days regarding the next step in the interview process.