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D & M Cleaners

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,016 / year median in Texas

-2% projected decline

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Job Description

Customer Service Representative D & M Cleaners Pharr, TX Job Details Part-time | Full-time From $13 an hour 9 hours ago Benefits Paid time off Flexible schedule Qualifications Computer operation Attention to detail Client services Adaptability Customer support Full Job Description (APPLY
IN PERSON ONLY
) D & M Cleaners has been the premiere dry-cleaning company in the Rio Grande Valley for over 60 years and we are looking for a new member to join our family. We are interviewing for a customer-oriented service representative for our Edinburg store. A customer service representative, or CSR, will handle all aspects of handling customer garments. Must be genuinely excited to help customers, patient, detail oriented and enjoy speaking with others. Flexibility in scheduling and the ability to work out of other locations (Pharr and McAllen) on occasion. Your face must say "Yes" to customer service. (APPLY
IN PERSON ONLY
) No phone calls will be accepted. One week paid vacation after a year employment. Responsibilities Manage incoming, tagging and distributing of garments Identify and assess customers' needs to achieve satisfaction Build relationships and trust with customers Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Customer support experience or experience as a client service representative helpful Strong phone contact handling skills and active listening Familiarity with basic computer programs Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills
Job Types:
Full-time, Part-time Pay:
From $13.00 per hour
Benefits:
Flexible schedule Paid time off Shift availability: Day Shift (Required) Ability to
Commute:
Pharr, TX 78577 (Required) Ability to
Relocate:
Pharr, TX 78577: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance