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AG
Aventra Group
Entry Level AT&T Assistant
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Utah data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$39,159 / year median in Utah
-8% projected decline
Job Description
Aventra Group is expanding in Utah and hiring a full-time Entry Level AT&T Assistant to support customer accounts, sales growth, and Lumen account management initiatives through the Quantum Fiber campaign. This Entry Level AT&T Assistant role is designed for motivated individuals who want more than just an entry level position. You will gain hands-on experience in customer service, sales strategy, and account management while representing a leading fiber internet provider backed by Lumen, all while working closely with an experienced team. As an Entry Level AT&T Assistant, you will work directly with the public, support account setup and upgrades, and contribute to local market expansion. This role blends hands-on engagement with business-focused account support in a structured, team-driven environment. Entry Level AT&T Assistant Responsibilities Conduct customer interactions to introduce Quantum Fiber services Support customer account setup, service upgrades, and sales account updates Provide strong customer service while assisting with sales conversations Assist the team with day-to-day account management and business development tasks Support new team members by helping with onboarding and hands-on training Contribute to Lumen account management growth initiatives Maintain accurate records of sales performance and customer interactions Work alongside leadership and the broader sales team to meet daily and weekly goals Build long-term customer relationships to support retention and referrals The Entry Level AT&T Assistant plays a direct role in customer satisfaction, team support, and overall market expansion. Qualifications for the Entry Level AT&T Assistant High school diploma or GED required Strong communication and customer service skills Interest in sales, business development, and account management Willingness to support a team and assist with training as needed Competitive and goal-oriented mindset Comfortable working directly with the public Previous experience in customer service, retail, hospitality, athletics, or sales is helpful but not required