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ROCS

Client Service Coordinator

Pay: $56,305/yr

Posted: 07/16/2026

Location: Front Royal, VA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/25/2026

Career Insights for Customer Service Representative (General)

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Based on Virginia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,118 / year median in Virginia

-4% projected decline

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Job Description

Why You Want to

Work Here:

We are seeking a highly organized and detail-oriented individual to join our team as a Production Coordinator / Account Manager . As a Production Coordinator / Account Manager, you will play a crucial role in supporting the planning and execution of various production projects. This is an exciting opportunity to work in a fast-paced and dynamic environment.

Responsibilities:

Coordinate all aspects of the printing & mailing process, both with our clients and internal production staff to ensure projects are produced accurately and on time. Collaborate with various departments to ensure timely completion of project deliverables at each stage of the production process. Maintain accurate records of production activities, including budgets, schedules, and progress reports via our internal CRM platform. Assist with keeping projects on budget and processing draft invoices. Communicate and coordinate effectively with clients, external vendors, and internal staff throughout the day.

Qualifications:

Bachelor's degree preferred, but not required. Previous experience as a production coordinator or similar role. Strong organizational skills and the ability to manage multiple projects simultaneously. Excellent attention to detail and problem-solving abilities. Proficiency in project management software and tools. Knowledge of production processes, including pre-production, production, and post-production. Effective communication and interpersonal skills. Flexibility to adapt to changing project demands and work well under pressure. #

GA Job Type:

Full-time Pay:

$24.56 - $29.58 per hour

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Application Question(s): This job has locations in both Winchester & Sterling, VA - are you willing to commute? (YES/NO)

Education:

Bachelor's (Preferred)

Experience:

Administrative:

1 year (Preferred)

Work Location:

In person