Customer Service Associate/Front Desk Pioneer Packaging

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2 Kent, WA Job Details Full-time From $45,000 a year 4 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer service Microsoft Office High school diploma or GED Organizational skills Multi-line phone systems Time management Full Job Description Pioneer Packaging is a family-owned and operated wholesale packaging distributor founded in 1984. Our home office is in Kent, WA, and we service Washington, Oregon, Idaho and Alaska and continue to grow in the Pacific Northwest region. As a distributor, our number one goal is to have satisfied customers by providing superior customer service. We are looking for a candidate with a professional and engaging personality to greet customers and visitors for our Kent office, plus assist with customer service and data entry. Basic Duties & Responsibilities

• Answering multi-line phone
• Greet customers and vendors
• Order Entry & Communication with Sales/Operations
• Maintain neat appearance of lobby and conference room
• Ordering of supplies as needed
• Oversite of mail and mail distribution including UPS and FedEx shipping
• Miscellaneous duties as assigned (job description will be discussed at interview) Qualifications
• Ability to deal with the public in a professional and courteous manner
• Experience with multi-line phone system
• Self-motivated, quick learner
• Performs duties with minimal supervision
• Knowledge of Windows 10, Microsoft Suite and 10-key by touch with the ability to learn new software programs
• Excellent verbal, written and communication skills
• Effective time management and organizational skills are high priority
• Ability to work independently and as a team member
• Confidentiality
• Ability to make change and count money Required Education
• High School Diploma or equivalent

Competitive Job Benefits & Additional Compensation:

Medical & Dental Insurance

• premiums paid 100% by Pioneer for employees Long-Term & Term Life Insurance
• paid for 100% by Pioneer Vision and Short-Term Disability Insurance offered 401K Program (eligible after 90 days of continuous employment)
• generous matching program PTO (combined with sick leave)
• 80 hours the first year; 120 hours the second year 8 Paid Holidays each year Eligible to earn a monthly commission ( after 90 days of continuous employment) that ranges from $100-500/month in additional income

Job Type:

Full-time, Mon-Fri, 8am-4:30pm

Job Type:

Full-time Pay:

From $45,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer Service:

2 years (Required)

Work Location:

In person