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HB
Hometown Building Center
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Wisconsin data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
Hometown Building Center has provided contractors and the general public with building materials, material estimating and design services since 1964. We are looking for a Sales Representative that thrives in a sales environment. You must be comfortable with accounting tasks, making phone calls, working with vendors, answering customer questions and offering customer advice. Responsibilities Inventory accounting - Maintain proper inventory levels Create customer orders and invoices, then verify for accuracy Create vendor orders and verify invoices for accuracy Understand customer needs and requirements Process material lists for quoting Schedule material deliveries with customers Complete customer transactions Have working knowledge of products sold Skills Knowledge of gernal accounting processes Customer service experience/sales experience Strong verbal and written communications skills Strong listening and presentation skills Ability to multi-task, prioritize, and manage time effectively Proficient computer skills