QA Analyst / Technical Writer

QA Analyst / Technical Writer Cloud and Things, Inc - 4.2 Albany, NY Job Details $85,000 - $95,000 a year 9 hours ago Qualifications Project team coordination Document review (document control) Technical documentation Visio Quality assurance within IT Quality control Technical writing Microsoft Project Project stakeholder communication Stakeholder management Full Job Description Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector's IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.? •This is an exempt position. Salary commensurate with experience•

Overview:

Location:

Albany, NY -

Hybrid Salary:

$85,000 - $95,000 We are seeking a QA Analyst/Technical Writer who will support our client with performing quality assurance reviews on project deliverables, technical documentation, and work products using established templates, style guides, standards, and checklists. This role will track deliverable activity, report progress, maintain QA dashboards, and collaborate with project stakeholders to ensure work is completed accurately and on time. The ideal candidate is detail-oriented, highly organized, and an excellent written communicator with strong experience reviewing technical documentation and managing deadlines.

Duties:

Conduct quality assurance / quality control checks on project deliverables and work products based on established quality templates and style guides, standards, and checklists Report on progress on a regular basis Update the QA team tracker for in-flight and upcoming tasks Maintain the deliverable tracking dashboard to create leadership status reports on current and upcoming deliverable activity

Mandatory Qualifications:

Associates Degree or combination of experience and education 5+ years of experience as a QA Analyst performing quality assurance on Technical documentation 5+ years of experience working with Microsoft Project 5+ years of experience working with Integrated Eligibility related projects 2+ years of experience working with Medicaid related projects Familiarity with Microsoft Visio Excellent attention to detail for reviewing project documents and work products based on QA checklists Advanced knowledge of Microsoft suite for copy-editing project documents and work products Ability to collaborate with project stakeholders and team leads to drive deliverable completion by project deadlines Excellent written communicator that can work with project team members to effectively convey any identified gaps and what needs to be fixed Ability to self-manage task completion to established deadlines

Desirable Qualifications:

PMP Certification Familiarity with operating based on established processes defined by the Project Management Plan Knowledge of Medicaid systems and ability to quickly absorb new information Ability to plan head on project tasks based on team capacity Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,?color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. AI-Assisted Resume Evaluation Notice Cloud and Things - Talent Management Notice to Candidates Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals. How AI Is Used Our AI tools assist by: Analyzing resumes against job requirements Supporting our recruiters in candidate data evaluation Ensuring consistent review standards across all applications

Important:

AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy Cloud and Things Data Handling:

Your information is processed securely and used exclusively for recruitment purposes Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

AI processing data is retained for a maximum of 90 days, after which it is deleted All data sent to AI tools is encrypted in transit and at rest AI tools comply with applicable privacy laws including GDPR and CCPA Personal data is anonymized or minimized wherever possible during AI processing Your Participation By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.