Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

The Copley Consulting Group

End User Support Analyst

Pay: Not specified

Posted: 5 weeks ago

Location: Scottsdale, AZ (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/7/2026

Career Insights for Production Engineer

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Arizona data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Production Engineer combines knowledge of manufacturing technology and engineering sciences with management theory. Designs the production steps, defines and monitors resources needed, and evaluates efficiency of the overall process.

$109,297 / year median in Arizona

+6% projected growth

Explore Career

Job Description

Our client is currently seeking a

Helpdesk Analyst:

FULLY ONSITE MONDAY - FRIDAY 1.

With oversight, provides Tier 1 & 1.5 production and non-production support of applications and databases for software. 2. Monitors production systems for alerts, outages and system issues. 3. Seeks continuous improvements for applications, processes, support methods and team effectiveness. 4. Executes technical procedures to resolve production & non-production issues.5. Evaluates systems and processes in an effort to resolves technical problems. Implements effective solutions for break/fix issues. 6. Develops knowledge of enterprise Systems. 7. Demonstrates understanding and knowledge of client needs, concerns and challenges.8. Updates production and non-production support documentation and adheres to ITIL practices.