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Robert Half

Claims Administrator

Career Insights for Claims Adjuster / Specialist (General)

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Based on Minnesota data

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What they do

A Claims Adjuster or Specialist investigates and evaluates insurance claims. Specializes in a particular type of insurance. Inspects property damage, including damage to homes, buildings and cars; reviews claims after they are submitted; may authorize or deny payment for claims. May work directly for insurers or on behalf of claimants.

$74,302 / year median in Minnesota

+11% projected growth

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Job Description

We are looking for a detail-oriented individual to support workers' compensation claim administration for a contract position. In this role, you will partner with internal teams and external insurance contacts to help oversee claim activity, maintain accurate records, and support timely resolution of case matters. This opportunity is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance independent work with cross-functional collaboration.
Responsibilities:
  • Partner with internal stakeholders and external claims contacts to support the review, administration, and progression of workers' compensation cases.
  • Track each claim from initial notice through closure, ensuring updates, documentation, and next steps are recorded accurately and on time.
  • Gather and organize supporting materials such as records, statements, and relevant compliance information to assist with claim evaluation.
  • Communicate claim developments to teams such as safety, operations, finance, administration, risk management, and legal as needed.
  • Help coordinate medical appointment updates, worker status information, and modified duty considerations to support effective case handling.
  • Contribute to claim intake, investigation, documentation, and follow-up processes that improve consistency and visibility across cases.
  • Assist with exposure review, cost awareness, and case activity monitoring in collaboration with third-party administrators and business partners.
  • Maintain thorough reporting on claim progress and management activity to support informed decision-making and cost control.