A Claims Supervisor is responsible for a team of claims examiners and associated staff. Oversees team success and ensures that claims practices and procedures comply with contracts, regulations, and guidelines.
Claims Manager RLS Logistics is a nationally recognized cold chain logistics provider (3PL) that offers LTL and TL transportation, cold storage warehousing, and e-commerce fulfillment services. Founded in 1968, we are a family-owned company growing rapidly and looking for energetic, hardworking individuals to join our team. "Here at RLS we are excited about the direction our company is headed, and the main reason is because of our team members. RLS does not make a product; we provide a service and the level at which we are able to provide those services are a direct reflection of the strength of our team. Our customers are able to concentrate on what they do best and trust us to do what we do best. The hard work, determination, and initiative our team members bring to work every day is one of our greatest value propositions." Russell Leo The Job The job. What you will be doing as a
Claims Manager:
Responsible for leading transportation-related claims processes and ensuring accurate, timely, and compliant resolutions across business units. What You Need to
Land This Awesome Job Education:
Bachelor's degree in business administration or a related field preferred, but not mandatory
Experience:
Minimum 5 years in claims management within the transportation industry
License or Certification:
N/A Travel requirements: Occasionally, for meetings or site visits Minimum Physical requirements: N/A Minimum Behavior requirements: You must Be Humble, Stay Hungry and Live Smart A Day in the Life (but not limited to) Manage and monitor the transportation claims team to ensure prompt and accurate claim investigations and processing Develop, implement, and refine claims procedures to improve efficiency and accuracy Review and analyze claim reports; make decisions regarding appeals and disputes Provide technical guidance and expertise to operations teams Serve as liaison with internal and external stakeholders for proper claim handling Train and mentor team members to ensure quality, consistency, and continuous improvement Identify trends and patterns in claims for management review and strategic planning Ensure compliance with state and federal regulations All other duties as assigned by supervisor, but remember, we work as a team to get the job done What You Can Expect From Us (but not limited to) Overall work environment: A challenging, fast paced work environment where you can make a difference and grow personally and professionally Job specific work environment: Office setting with some travel; business casual
Shift:
Monday- Friday, 8 am to 5 pm
Goodies:
Medical, Dental, Vision, Life Insurance, PTO, Volunteer
PTO, 401
(k) with company match Even more goodies: Tuition reimbursement, team member recognition programs, and continuous training and professional development opportunities Reports To and Direct Reports This position reports jointly to the Ops Manager, Freight Brokerage and the Ops Manager, Freight Consolidation, and has direct reports on the Transportation Claims Team.
EOE Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): What are your salary expectations?
