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Salem Five Cent Savings Bank

Loan Officer

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What they do

A Mortgage Loan Officer assists customers who apply for loans, and solicits loan applications on behalf of a bank, mortgage broker or credit union. Provides information on types of loans available, gathers financial and credit information needed to evaluate loan applications; guides the application and approval process. May partner with real estate agents to offer financing information to potential home buyers. May sell mortgage loans on commission.

$64,355 / year median in Massachusetts

-26% projected decline

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Job Description

Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. The Mortgage Loan Officer (MLO) proactively solicits new residential mortgage business and sells Bank mortgage products to meet established loan quality and production goals. In this on-going sales role, the Mortgage Loan Officer continually identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. A Mortgage Loan Officer's network may consist of Real Estate professionals, Builders, professional and personal contacts, as well as other valuable referral sources, and is enhanced by the Mortgage Loan Officer's regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations. The MLO responds to customer inquiries and referrals that are generated from both their own contacts and from other Salem Five business lines. The MLO conducts interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any additional required information.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
  • Develops and maintains successful relationships with business referral sources, existing and prospective.
  • Prospects new mortgage lending opportunities.
  • Meets with customers as necessary during various stages of the loan process.
  • Utilizes Salem Five training materials, reference tools and other resources to provide accurate and up-to-date loan program/policy information to both external customers and internal business partners.
  • Provides complete loan applications to loan processors.
  • Ensures exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Consistently achieve and exceed sales goals through active prospecting and solicitation from referral resources.
  • Originate applications in .
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