Description We are looking for a bilingual banking team member to support members with day-to-day financial transactions while delivering attentive, service-focused assistance in Milwaukee, Wisconsin. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, works carefully with cash and account details, and enjoys building trust with members in a community-centered non-profit environment. The person in this role will help members navigate routine banking needs, answer questions with confidence, and contribute to a welcoming branch experience.

Responsibilities:

• Accurately complete member transactions such as deposits, withdrawals, payments, and other routine teller activities in a timely manner.
• Respond to account questions and provide clear guidance to help members understand available services and next steps.
• Build positive member relationships by identifying appropriate credit union products and services that align with individual needs.
• Maintain precise transaction records and follow established procedures to support operational accuracy and compliance.
• Reconcile and balance the cash drawer at the end of each shift, researching and addressing any discrepancies promptly.
• Create a welcoming, friendly branch atmosphere that encourages strong member satisfaction and repeat engagement.
• Support branch coverage needs, which may include traveling to other locations when required.
• Use phone, email, and basic office software to assist with service requests, documentation, and day-to-day communication. Requirements
• 3+ years of experience in a financial institution or a customer-facing service environment.
• Fluency in two languages with the ability to communicate effectively and professionally with diverse members.
• High school diploma or equivalent required.
• Strong interpersonal skills with the ability to establish and maintain productive relationships with members and coworkers.
• Solid attention to detail and accuracy when handling cash, transactions, and data entry tasks.
• Comfort using Microsoft Word, Microsoft Excel, email, and other standard office tools.
• Ability to manage inbound member inquiries and deliver responsive customer service across in-person and phone interactions.
• Flexibility to travel to other branch locations as needed.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .