Care Coordinator/Case Manager Boys & Girls Clubs of Malibu Malibu, CA Job Details Full-time $30 - $38 an hour 5 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Teamwork Interpersonal skills Word processing Intake Spreadsheets Organizational skills Full Job Description Company Overview Boys & Girls Clubs of Malibu is dedicated to significantly enhancing the lives of youth, empowering them to reach their full potential as caring, productive, and contributing citizens. We are committed to providing supportive programs and services that foster growth and resilience in the communities we serve.

POSITION DESCRIPTION TITLE

Care Coordinator

DEPARTMENT

Long Term Community Recovery Services

REPORTS TO

Director of Wellness and Long Term Community Recovery

FLSA STATUS

[Exempt/Non-Exempt]

PRIMARY FUNCTION

Serves as the primary point of contact for assigned long-term recovery cases; assisting clients in developing a recovery plan and in coordinating necessary services and resources to address the client's complex disaster recovery needs in order to re-establish normalcy.

KEY ROLES FOR

Care Coordinator (Essential Job Responsibilities):

• Reaches out to clients assigned to them to schedule intake and assessment.
• Performs assessment and verification of disaster recovery needs.
• Works with clients to create a Recovery Plan that utilizes objectives and goals that are specific, measurable, achievable, realistic, and time sensitive
• Monitors each clients' recovery progress and works with clients to revise and update their plan as the recovery progresses
• Networks with other organizations to guide clients through sequence of delivery without duplication of benefits or services
• Advocates with and for clients through activities including but not limited to: ○ preparing for and making case presentations on behalf of clients; ○ actively participating in long-term recovery groups; ○ providing support and advocacy with governmental and non-governmental agencies and organizations when necessary
• Respects every client's right to privacy, protecting each client's confidential information
• Works in a respectful, non-judgmental, and non-discriminatory manner
• Insures that all necessary forms and releases are signed
• Documents all conversations/touch-points with clients in SalesForce
• Stays on top of community resources in collaboration with Care Coordination team and refers clients as needed
• Completes closure with client including client satisfaction forms

RELATIONSHIPS

• Works collaboratively with entire BGCM Long Term Recovery team
• Collaboration with MCLTRG
• Participates in supporting

DRC SKILLS/KNOWLEDGE REQUIRED

• Strong interpersonal skills and ethical conduct
• Excellent organizational skills
• Excellent computer skills including word processing and spreadsheets
• Empathy for people in disasters and connection to the community
• Flexibility in changing circumstances and environments
• Ability to work with people of all ages, ethnic and religious backgrounds, denominations and cultures
• Is aware and respectful of each client's unique cultural and spiritual environment

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Primarily office-based with some travel/field-based
• Ability to sit or stand for extended periods and occasionally lift up to 25 lbs.
• Work environment may include exposure to busy program activities and occasional outdoor events.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Boys & Girls Club of Malibu is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and respectful work environment where all employees feel valued and supported. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

WORK ENVIRONMENT

Employees work primarily in a professional office setting with moderate noise levels. Occasional visits to program sites may expose employees to outdoor conditions and varied activity levels. Reasonable accommodations will be provided as needed.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Management reserves the right to revise the job description or require other tasks as circumstances change.

Pay:

$30.00 - $38.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Malibu, CA 90265