About us Optometric Technician / Patient Care Coordinator Full-Time | Optometry Practice | Germantown, Maryland Germantown Vision Care Center is a busy, modern private optometry practice looking for a friendly, dependable, and motivated team member to join our office. This is a cross-trained position combining optometric technician and front desk/reception responsibilities , making it ideal for someone who enjoys working directly with patients and wants variety in their workday. Previous optometry or medical office experience is helpful, but we are willing to train the right person who is organized, personable, comfortable learning new skills, and takes pride in providing excellent patient care.
What You'll Do:
Optometric Technician Responsibilities Prepare patients for their eye examinations and obtain relevant medical and ocular history Perform preliminary testing and diagnostic testing as directed by the optometrist Measure visual acuity and assist with other components of the examination process Perform ophthalmic diagnostic testing using equipment such as OCT, retinal photography, iCare tonometry, autorefraction/autokeratometry, and corneal topography Provide contact lens insertion and removal training and assist patients with proper contact lens handling and care Document information accurately in the electronic medical record Assist doctors with maintaining an efficient patient flow Clean and prepare examination rooms and equipment between patients Educate and assist patients as appropriate throughout their visit Front Desk /
Patient Care Responsibilities:
Greet patients and create a welcoming, professional experience Answer incoming phone calls and assist patients with scheduling and general questions Schedule and confirm appointments Check patients in and out Verify and enter patient demographic and insurance information Collect copays, balances, and other patient payments Communicate clearly with patients regarding appointments, forms, referrals, and office procedures Help keep the daily schedule organized and flowing efficiently Assist other team members as needed throughout the office What We're Looking For The ideal candidate is someone who: Is warm, professional, and genuinely enjoys working with people Communicates clearly and respectfully with patients and coworkers Is dependable and punctual Is organized and able to manage several responsibilities at once Pays close attention to detail Is comfortable using computers and learning new technology Can transition easily between clinical and administrative responsibilities Takes initiative rather than waiting to be told every next step Works well as part of a team and is willing to help wherever needed Remains calm and professional in a busy medical-office environment Is interested in learning and developing new clinical skills Experience Previous experience in optometry, ophthalmology, medical assisting, medical reception, or another patient-facing healthcare setting is preferred but not required. We are happy to provide training for a strong candidate with the right attitude, communication skills, reliability, and willingness to learn. Why Join Our Practice? We are an independent private practice that values excellent patient care, teamwork, professionalism, and treating both patients and coworkers with respect. Because this position is cross-trained, you will have the opportunity to develop both clinical and administrative skills rather than spending every day performing the same task. We are looking for someone interested in becoming an important, long-term member of our team.
Schedule:
Full-time, Monday through
Friday Location:
Germantown, MD Benefits may include: Health insurance Dental and vision benefits 401(k) Paid time off Paid holidays Employee benefits/discounts No weekend schedule If you are dependable, personable, eager to learn, and interested in building a career in eye care, we would love to hear from you. To apply, please submit your resume along with a brief description of why you think you would be a good fit for this position.
Job Type:
Full-time Pay:
$20.00 - $25.00 per hour
Benefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off Vision insurance