Job Description At Salt Lake Functional Medicine, we help people find natural, root-cause solutions for chronic healthcare issues. Our patients often arrive feeling unheard, dismissed and we're looking for a caring person with a sales background to be their first point of contact with our practice. In this part-time role, you'll speak with prospective patients on friendly, no-pressure introductory calls (we call them discovery calls) to learn about their health concerns, explain how our services work, and help them decide if we're a good fit. You'll also follow up with warm leads who have shown interest but haven't booked yet, with the goal of turning inquiries into scheduled consultations.

Responsibilities:

Take introductory calls with prospective patients and guide them toward the right next step Follow up with warm leads by phone, text, and email Listen to their health concerns and goals with empathy Walk patients through our services and programs Schedule consultations and hand off new patients to our clinical team Keep lead notes and pipeline updates current in our CRM Support the office 1-2 days per week by preparing patient paperwork ahead of appointments

Qualifications:

Sales experience recommended (inside sales, phone sales, lead follow-up, appointment setting, or similar) Excellent phone and written communication skills Kind, compassionate, patient-first approach Consultative selling style: you listen first and never pressure Comfortable following up persistently and professionally with warm leads Organized, detail-oriented, and dependable CRM experience preferred (GoHighLevel a plus, and we will train the right person) Interest in natural health and wellness is a plus

Benefits:

Performance bonus above the hourly pay Paid training Flexible hybrid schedule Supportive, mission-driven team

Hours:

The hours will be mornings: 9 am-12/1:00 (Monday-Friday) Paid training Flexible hybrid schedule - Supportive, mission-driven team

Pay:

$18.00 - $22.00 per hour Expected hours: 15.0 - 20.0 per week

Benefits:

401(k) matching Paid time off

Work Location:

Hybrid remote in Millcreek, UT 84117