Patient Care Coordinator Salt Lake Functional Medicine Millcreek, UT Job Details Part-time $18 - $22 an hour 1 day ago Benefits Paid time off Opportunities for advancement Retirement plan Qualifications Active listening Intake Medical scheduling High-end sales Med spa experience Full Job Description Salt Lake Functional Medicine is a patient-first, all natural Functional Medicine practice helping people get to the root cause of their health concerns and create lasting change. We are looking for a warm, highly organized, and performance-driven Patient Care Coordinator to respond to new leads, guide prospective patients through discovery calls, and help the right people confidently begin care. What you'll own Respond quickly to new inbound leads by phone, text, and email Conduct discovery/intake calls: understand the patient's health goals, explain our approach, answer questions, and guide qualified prospects to the appropriate next step Follow up consistently with leads who do not book or are not ready yet Maintain accurate CRM notes, call outcomes, and next actions Confirm appointments and reduce no-shows Track and improve key numbers: speed-to-lead, contact rate, booked calls, show rate, and conversion Participate in call review, role-play, and ongoing sales coaching Be familiar with/train to use Go High Level CRM You'll be a great fit if you have Strong phone-based consultative sales, patient coordinator, intake, enrollment, or high-ticket service sales experience Excellent listening skills and the ability to build trust without being pushy Comfort discussing a cash-pay health service and helping people make a decision Exceptional follow-through, CRM discipline, and written communication A quiet remote workspace, reliable internet, and availability for at home work Functional Medicine, wellness, med-spa, health coaching, or healthcare experience is a plus—but sales ability and coachability come first Compensation $18-22/hour base, based on experience and demonstrated performance

Bonus Structure:

attended consult/evaluation

Bonus Structure:

plans of care sold Retirement offered The position can be hybrid as calls can be done at home after training - we will have a morning shift and an afternoon shift available. How to apply Apply with your résumé and cover letter. Please submit if you are applying for the morning shift or afternoon shift, or either if flexible. Candidates who move forward will be asked to submit a 4-5 minute video answering: Why do you believe you'd be a great fit for this role and our practice? What motivates you in a sales/patient-care role? Where do you see yourself personally and professionally in five years?

Pay:

$18.00 - $22.00 per hour

Benefits:

Opportunities for advancement Paid time off Retirement plan

Work Location:

In person