Description Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State's largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.

Summary:

Assists technical staff in preparing specimens and equipment for patient testing. Maintains proper inventory of reagents and control materials. Performs clerical functions associated with accessioning, result reporting, referred testing and customer service.

Responsibilities:

1. Maintains daily operations of the front end automation system (MPA) i.e. loading caps, aliquot tubes and other system function checks determined. Loads specimens received on the MPA and delivers samples to appropriate section(s) when applicable. 2. Ensures specimen integrity while performing specimen accessioning/ordering in the LIS and processing using established handling, labeling and processing procedures. 3. Prepares control material, performs preventive maintenance (i.e. thermometer calibration etc.), completes maintenance logs and performs instrument quality control, oversees refrigerator and freezer temperature recording, etc. 4. Answers phones and insures customer satisfaction. Adds on additional test requests when applicable following laboratory protocol for Add-On Requests. 5. Maintains reagent inventory, labels and stores reagents appropriately, dating when received, opened and when expires and stores appropriately. 6. Answers the pneumatic tube system. Files specimens, slides and reports for easy retrieval and discards specimen at proper intervals. 7. Restocks supplies in work area as needed. 8. Communicates well with other staff members to ensure excellent customer service and appropriate follow-up. 9. Fulfills all compliance responsibilities related to the position. 10. Performs other duties as assigned.

Education Skills Experience:

HS GRAD/EQUIVALENT

Other Information:

This position requires a minimum formal education of High School Diploma and minimum of three years job-related experience. Customer service and organizational skills. Criteria Desired (Not Required): AS degree preferred.

Working Conditions:

Manual:

significant manual skills/motor coord & finger dexterity

Occupational:

Significant occupational risk

Physical Effort:

Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment:

Some exposure to dirt, odors, noise, human waste, etc.

Company:

Danbury Hospital Org Unit:

129

Department:

Referral Testing/Lnv Exempt:

No Salary Range:

$18.13 - $34.50 Hourly