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Ladybug Kids Dental
Front Office Dental Receptionist
Career Insights for Medical Secretary
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$47,290 / year median in California
+10% projected growth
Job Description
Welcome to Ladybug Kids Dental & Orthodontics! We are an established modern state-of-the-art children's dental office in Norwalk seeking a caring, enthusiastic, hardworking, and reliable Front Office Receptionist with great bilingual communication skills and Insurance verification experience to join our Pediatric Dental team. Ideal candidate must be a team player, able to multitask, and be able to handle a fast paced practice. You will be responsible to coordinate scheduling, insurance verification, treatment planning with parents, and checking patients in and out. As a member of the front office, you will create the first impression for each parent and patient, whether in person or on the phone, therefore having great customer service is essential. We are looking for someone who is seeking a long-term career with us and wants to grow within our company. If you are that person, please email us your resume. Hours are 7:50am-5pm Monday-Friday, 7:50am-2pm rotating Saturdays. OFF Sunday. Please only apply if you have Dental insurance verification experience, thank you!
Job Duties:
- Greet and assist new patients with registration forms
- Answer multi-line telephones
- Schedule and confirm appointments
- Verify patients' insurance plans: PPO, Medi-cal/Denti-Cal and check eligibility
- Facilitate and present patient's dental Treatment Plan for acceptance
- Offer financial arrangements including CareCredit and in-office payment plans
- Collect payments, post payments to the chart, and create claims
- Scan insurance forms, EOBs', medical history, other documents into computer database
- We use Dentrix Ascend software
Requirements:
- Bilingual Spanish
- Must have previous dental office work experience.
- Knowledge of Medi-Cal/Denti-Cal, and PPO insurance verification
- Ethical, positive attitude, strong oral and written communication skills, detail-oriented, warm, friendly, courteous, highly organized, responsible
- Proficient in dental terminology and treatment procedures
- Seeking long term position