Job Summary We are seeking a dynamic and organized Medical Receptionist to join our Pulmonary and Sleep Medicine Practice. You will be the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional service. You will handle patient scheduling, medical record management, insurance processing, and support clinical staff with vital documentation. Your proactive attitude and attention to detail will contribute significantly to the overall efficiency of our clinic operations. This position offers an exciting opportunity to be at the heart of patient care and healthcare administration. Duties Greet patients warmly and assist them with check-in procedures, ensuring a positive first impression Schedule appointments accurately using EMR (Electronic Medical Records) systems such as eClinical Works Verify patient insurance coverage, process payments, and handle medical collections with professionalism Manage incoming phone calls with courteous phone etiquette, directing inquiries appropriately Maintain and update patient records, ensuring compliance with HIPAA and clinical confidentiality policies. Review documentation for accuracy, including CPT (Current Procedural Terminology), ICD-10 (International Classification of Diseases), and medical billing codes Support clinical staff by reviewing care plans, reviewing medical documentation, and assisting with administrative support tasks such as filing and data entry, File prior authorizations with insurances. Utilize Microsoft Office tools for report generation, correspondence, and record keeping Manage electronic health records (EHR) systems like eClinicalWorks. Retrieve records from other EMRs such as Epic. Perform front desk duties including scheduling, faxing, scanning documents, and maintaining a tidy reception area. Cover for Medical Assistant as needed. Skills Minimum one year experience working in a medical offices is must with strong clerical skills. Knowledge of health insurance processes, medicare guidelines, and medical billing practices Familiarity with EMR/EHR systems such as Epic, or eClinicalWorks for documentation review and record management Ability to perform CPT coding, ICD-10 coding accurately for ordering tests and filing prior authorizations. Excellent customer service skills combined with professional phone communication and phone etiquette Strong computer skills including proficiency in Microsoft Office Suite and electronic health records management software Bilingual abilities are a plus to serve diverse patient populations effectively Ability to handle sensitive information discreetly while adhering to HIPAA regulations Strong organizational skills with attention to detail in documentation review and medical records management Capable of multitasking in a fast-paced environment while maintaining high levels of accuracy in typing (including 10-key typing) and filing Join us as a Medical Receptionist to make a meaningful impact on patient experiences while advancing your career in healthcare administration! Your enthusiasm for helping others combined with your technical expertise will ensure our patients receive top-tier service from start to finish.

Pay:

$22.00 - $25.00 per hour Expected hours: 36.0 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person