Seeking a part-time front desk person for a growing physical therapy practice. Hours would be Monday through Thursday 3:30-7:30pm

Key Responsibilities Patient Interaction:

Greet patients, provide assistance, and ensure a positive first impression.

Scheduling & Communication:

Answer phones, manage calls, book, cancel, and reschedule appointments, and send reminders to reduce no-shows.

Administrative Tasks:

Maintain patient files, manage paperwork, and handle daily office tasks.

Financial & Insurance Duties:

Collect co-pays, process payments, and assist with insurance pre-authorizations and billing.

Office Maintenance:

Keep the reception area clean, organized, and stocked with necessary supplies.

Record Keeping:

Update electronic health records (EHR) with patient and financial information accurately and efficiently.

Required Skills & Qualifications Customer Service:

Friendly, welcoming, and empathetic attitude.

Organizational Skills:

Ability to manage schedules, paperwork, and office flow effectively.

Communication:

Excellent verbal and written communication skills for interacting with patients, staff, and insurance providers.

Computer Proficiency:

Experience with data entry, scheduling software, and EMR/EHR systems (preferred not required. Will train)

Multitasking:

Ability to handle various duties simultaneously in a busy environment. Attention to

Detail:

Accuracy in handling patient information and financial transactions.

Teamwork:

Ability to work cooperatively with the entire clinical team.

Job Type:

Part-time Pay:

$17.00 - $19.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person