Center for Urology is looking for bright, enthusiastic individuals to join our dedicated team providing exceptional patient care and maintaining a professional, courteous environment. Our practice delivers expert care in and around the Rochester area with eight offices across Western New York. The right candidate is detail-oriented, able to work well in a fast-paced team environment, and willing to perform clerical duties as assigned to maintain workflow in their department.

Responsibilities include:

• Professionally greeting and welcoming patients and their family/friends.
• Checking patients in/out for their scheduled office appointments.
• Scheduling and confirming patient diagnostic appointments (imaging and laboratory services) and medical consultations.
• Obtaining authorization from patient's insurance.
• Courteously answering, screening, and directing all incoming calls and connecting callers with the correct extension while relaying messages between patients and clinical staff.
• Ability to manage providers' schedules and coordinate patient care.
• Recording/investigating patient cancellations and missed appointments.
• Responding to emergency and urgent calls from patients and providers in a timely manner.
• Transmitting correspondence and medical records by mail, phone, or fax.
• Other duties as assigned. Qualifications
• High School diploma or equivalent (Required) associate degree (Preferred).
• Experience in a medical setting (Strongly preferred)
• Tech proficiency and experience with Electronic Medical Records systems (Strongly preferred). Medent knowledge a plus .
• Excellent interpersonal and organizational skills required.
• Working knowledge of medical terminology preferred.
• Flexibility and willingness to travel to other offices if necessary.

Center for Urology offers competitive benefits. Successful candidates will thrive in an expeditious, rapidly changing environment and have a passion for caring for their patients.

Job Type:

Full-time Pay:

$16.00 - $20.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person