Hill Country Children's Dentistry is a specialized pediatric dental practice dedicated to creating positive, comfortable dental experiences for children ages 0-18. We're a growing startup led by Dr. Elisa Perez, a pediatric dentist specialist trained at UTHSCSA.

Our mission is simple:

Treat patients like family. We've built a supportive, professional team that shares this vision, and we're looking for one more exceptional person to join us.

• Your Core Responsibilities:

• Insurance Expertise
• (Your Specialty)
• Verify dental benefits accurately for Medicaid, CHIP, PPO, and Foster insurance
• Process insurance claims and follow up on outstanding claims with precision
• Handle insurance calculations, denials, and appeals
• Communicate with insurance carriers professionally and effectively
• Ensure correct coverage information BEFORE treatment to prevent billing issues
• Scheduling & Patient Coordination
• Manage daily appointments using Dentrix Ascend
• Schedule new patients and recalls with efficiency
• Provide warm, professional phone and email customer service to families
• Handle patient check-in/check-out and payment collection
• Manage recall outreach (text, email, phone) to improve patient retention
• Collections & Financial Management
• Post payments accurately in Dentrix Ascend
• Manage patient accounts, answer questions, and work out payment arrangements
• Monitor accounts receivable and follow up on outstanding balances
• Operational Support
• Coordinate specialty referrals and patient communications
• Maintain accurate, organized patient records and documentation
• Support daily office goals and practice efficiency
• Perform administrative tasks as needed

WHAT WE'RE LOOKING FOR

✓ 1+ years of pediatric OR general dental front office experience ✓ 1+ years of dental insurance verification and claims processing ✓ Strong knowledge of Medicaid and PPO insurance ✓ Proficiency with dental practice management software (Dentrix Ascend preferred) ✓ Knowledge of dental terminology and procedures ✓ Professional phone manner and excellent communication skills ✓ Exceptional organizational skills and strong attention to detail ✓ Ability to multitask and stay calm under pressure ✓ Reliable, self-motivated, and team-oriented ✓ High school diploma or equivalent We're a startup, which means we're growing. You're not applying to a job that's been the same for 10 years. There's room to evolve, take on new responsibilities, and advance as the practice grows. If you bring real expertise, commitment, and professionalism to this role, we'll support your growth, value your contributions, and build a practice you're proud to be part of. We're looking for someone who will be a long-term member of our team—not just fill a position for 6 months.

Pay:

$17.00

• $20.00 per hour Expected hours: 24.0
• 32.

0 per week

Benefits:

Paid time off

Work Location:

In person