Job Summary We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energetic approach will help ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients. If you thrive in fast-paced settings, possess strong computer skills, and are passionate about healthcare support, this is the perfect opportunity to make a meaningful impact in patient care. Responsibilities Greet patients warmly, verify their appointment details, and assist with check-in and check-out procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, or Athenahealth. Schedule patient appointments efficiently while managing calendar updates and coordinating with healthcare providers. Collect and process medical payments and insurance claims using medical billing systems; perform medical collection procedures as needed. Maintain accurate patient records by reviewing documentation for completeness and compliance with HIPAA regulations. Answer multi-line phone systems professionally, providing information or directing calls to appropriate staff members with proper phone etiquette. Manage incoming faxes, emails, and correspondence related to patient care and administrative needs. Support clinical staff by preparing patient charts, updating medical records, and ensuring all documentation aligns with medical terminology standards such as CPT coding, ICD-9/10 coding, and ICD coding protocols. Assist with health insurance verification, prior authorizations, and understanding of Medicare policies. Handle clerical tasks including filing, data entry (including 10 key typing), and maintaining organized medical records in compliance with health information management policies. Uphold confidentiality policies related to clinical information while providing excellent customer service to patients and visitors. Qualifications Proven experience as a Medical Receptionist or in a similar medical administrative support role within a healthcare setting. Strong knowledge of EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth. Familiarity with medical billing procedures, CPT coding, ICD-9/10 coding standards, and health insurance processes including Medicare. Excellent computer skills including proficiency in Microsoft Office Suite and electronic health records management. Exceptional communication skills with the ability to handle phone etiquette professionally and provide outstanding patient service. Ability to review medical documentation accurately while maintaining strict adherence to HIPAA confidentiality policies. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Clinic experience combined with clerical or administrative office experience is preferred. Join us in delivering compassionate healthcare support! We value energetic professionals dedicated to enhancing patient experiences through efficient administrative practices combined with a caring attitude. This paid position offers an exciting opportunity to grow your career within a supportive healthcare environment committed to excellence in service delivery.

Pay:

$15.00 - $16.00 per hour

Work Location:

In person