Front Desk Clerk (Overnight) Signature Pointe - 4.5 Dallas, TX Job Details Full-time 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Mental health stabilization Record keeping CPR Certification Team leadership Writing skills Filing De-escalation techniques Conflict de-escalation Emergency response in crisis intervention First Aid Certification Case management Patrolling Emergency response procedures Productivity software Incident report writing Experience working with individuals from underserved communities Physical document handling Physical security incident reporting Working with youth Full Job Description Overview Join our team as a Front Desk Clerk (Overnight) and become the welcoming face of our organization during the quiet hours of the night. In this vital role, you will provide exceptional front-line support, ensure safety and security, and assist residents or clients with their needs. Your energetic and proactive approach will help foster a safe, respectful, and supportive environment for all individuals you serve. This paid position offers an opportunity to make a meaningful impact while developing your skills in social work, security, crisis intervention, and community engagement. Responsibilities Greet residents, visitors, and staff with professionalism and warmth, maintaining a positive first impression. Monitor building access points, verify identities, and control entry to ensure safety for all occupants. Conduct regular security checks, and patrols to uphold safety protocols throughout the premises. Respond promptly to emergencies or incidents using de-escalation techniques and crisis intervention skills. Maintain resident confidentiality while documenting incidents, visitor logs, and shift reports accurately. Assist with intake procedures for new residents or clients and support ongoing case management activities. Support high-risk populations by providing emotional support, behavioral health guidance, or connecting individuals to appropriate services. Requirements Proven supervising experience or leadership skills in community settings or security roles. Knowledge of social work principles, behavioral health practices, and conflict management strategies. Experience working with individuals experiencing homelessness, mental health conditions, substance use disorders, or from underserved communities. Strong communication and writing skills to document incidents clearly and professionally. Ability to handle manual tasks such as filing, data collection, medication administration (if applicable), and basic first aid or CPR certification. Proficiency in Microsoft Office applications for record keeping and reporting purposes. Demonstrated ability to work effectively with culturally diverse communities and youth populations. Skills in crisis intervention, de-escalation techniques, and working with high-risk populations are essential. Physical ability to perform manual handling tasks safely and respond swiftly during emergencies. Join us in creating a safe environment where every individual feels valued and supported! This role is perfect for compassionate professionals eager to make a difference overnight while honing their skills in security, social services, and community care.

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person