Patient Access Representative (West Hollywood, CA, 90048) | 05/08/26

Job Description Job Title:

Patient Access Representative Location:

West Hollywood, CA 90048

Duration:

13

Weeks Shift:

Day 5x8-Hour (08:00AM - 05:00PM) days and weekend requirements

XXXX:

XXXX/hr.

Position Summary:

The candidate will perform a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services.

The Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, and Patient Arrival & Registration.

The Patient Access Representative must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability and secure cash deposits (co-pays, deductibles, cash packages).

Provides superior customer service through all personal and professional interactions with all customers within the Cedars-Sinai Health System.

Requirements:

Minimum:

2 years customer service in healthcare (medical center/hospital)

Previous Hospital/Healthcare experience, Health insurance knowledge, Customer Service, PC Knowledge

Insurance verification,

EPIC EHR Education:

HSD/GED REQUIRED.