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Pacer Staffing
Patient Services Representative
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Job Description
Patient Services Representative (West Hollywood, CA, 90048) | 06/03/26 Job Description Below mentioned is the job description for your reference:
Job Title:
Patient Services Representative
Location:
West Hollywood, CA (90048)
Duration:
3+ months
Work Schedule:
1st Shift || Monday through
Friday Position Responsibilities/Expectations:
Answering and triaging calls- directing to appropriate individuals or departments.
Scheduling appointments
Perform insurance verification functions.
Calendaring using the outlook application.
Process and track all incoming and outgoing referrals and reviewing the Referral Work Queue and screening New Patients.
Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
Interact with patients, providers and other caregivers within the clinic and at outside facilities providing accurate, timely and responsive information.
Provide patients with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
Uploading patient imaging.
Assist in all work assignments. Required Years of Experience (minimum): 2 years of experience in a similar role within healthcare facility
Education Required:
HSD/GED required
Skills Required:
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain a productive working relationship with faculty, staff, administration, and patients
Ability to creatively integrate competing demands into a productive working environment
Excellent written and verbal communications skills
Ability to interact diplomatically and sympathetically, in a cheerful manger, with proper etiquette and professionalism
Ability to use health system computer systems, and utilize the various resources and tools effectively
Ability to schedule surgeries accurately in a timely manner
Previous working knowledge of patient related policies and procedures
Skills Preferred:
Experience utilizing
EPIC EMR
system
Experience directly working with physicians
Daily Case Load:
Scheduling patients for appointments, infusion, chemotherapy, etc. 100-120/day