About Us Riverside Dental Center is looking for a friendly, organized, and patient-focused Patient Care Coordinator / Hygiene Coordinator to join our team in Loves Park, IL. We provide exceptional dental care using state-of-the-art technology and are committed to creating an environment where both our patients and team members feel valued. We're looking for someone who enjoys connecting with patients, thrives in a team-oriented environment, and wants the opportunity to grow with a successful dental practice. In this role, you'll be one of the first faces our patients see while also playing an important role in keeping our hygiene department organized, productive, and running smoothly. What You'll Do Greet and welcome patients while creating a positive experience from the moment they enter the office Answer incoming phone calls and assist patients with questions and scheduling needs Schedule, confirm, and manage patient appointments Coordinate the hygiene schedule and help maintain a productive, organized schedule for our hygienists Proactively fill openings and follow up with patients who are due or overdue for hygiene appointments Review patient account ledgers and assist with account questions Complete insurance breakdowns and help patients understand their benefits Submit dental insurance claims and pre-authorizations Maintain accurate patient information and records in Open Dental Partner with providers, hygienists, and other team members to maximize office workflow Provide exceptional customer service and help patients feel comfortable throughout their dental experience Maintain patient confidentiality and follow all HIPAA requirements Assist with additional front office responsibilities as needed What We're Looking For Minimum 6 months of experience working in a dental office or similar dental front office position Experience with dental scheduling and patient coordination Knowledge of dental insurance, claims, pre-authorizations, and account ledgers Experience with Open Dental preferred Strong customer service and communication skills Friendly, professional, and welcoming personality Excellent organization and attention to detail Ability to multitask and stay organized in a busy dental office Dependable and team-oriented with a willingness to learn and grow Schedule Full-Time | 8-Hour Shifts | In Person Benefits Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Paid holidays Paid time off On-site training Opportunities for professional growth Opportunity to be part of a successful and growing dental organization Join Our Team If you have dental front office experience and enjoy building relationships with patients while keeping a busy schedule organized, we'd love to meet you. At Riverside Dental Center, you'll have the opportunity to grow your skills, work alongside a supportive team, and make a meaningful impact on the patient experience every day. Apply today to join Riverside Dental Center in Loves Park, IL! Riverside Dental Center is an Equal Opportunity Employer. We are committed to providing equal employment opportunities and reasonable accommodations throughout the hiring process.

Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Vision insurance

Work Location:

In person