Patient Access Representative

Non-Clinical-Healthcare

Houston, Texas Temp To Hire Aug 20, 2026

Patient Access Representative | Starting at $18/Hour

Location:

Greater Houston Area

Pay Rate:

Starting at $18.00/hour, based on experience

Schedule:

Varies by assignment | Day, evening, and weekend opportunities may be available

Employment Type:

Temp, Temp-to-Hire, and Direct Hire opportunities may be available

Dean's Professional Services is seeking professional, compassionate, and customer-focused Patient Access Representatives to support leading healthcare organizations throughout the Greater Houston area.

Patient Access Representatives play an important role in creating a positive patient experience and ensuring patients are accurately registered and prepared for their healthcare services. We are looking for dependable professionals who are comfortable working in fast-paced healthcare environments and can communicate effectively with patients, families, providers, and staff.

Responsibilities

Greet patients and visitors in a professional, courteous, and welcoming manner.

Register patients accurately and efficiently using electronic medical record systems.

Verify patient demographics, insurance information, and eligibility.

Collect and document required patient information and financial information.

Schedule, confirm, and reschedule patient appointments as needed.

Obtain required authorizations, referrals, and supporting documentation.

Collect copayments, deductibles, and other patient payments as applicable.

Answer incoming calls and assist patients with questions regarding appointments, registration, and services.

Explain registration and financial requirements clearly and professionally.

Maintain accurate and complete patient records.

Protect patient privacy and confidential information in accordance with HIPAA and organizational policies.

Communicate effectively with clinical staff, providers, insurance companies, and other departments.

Resolve routine patient concerns and escalate issues appropriately.

Maintain a professional and organized front-desk or registration area.

Manage multiple priorities in a high-volume environment while maintaining accuracy and excellent customer service.

Perform other administrative and patient access duties as assigned.

Qualifications

High school diploma or GED required.

1-2+ years of recent healthcare, patient access, medical office, registration, or customer service experience preferred.

Healthcare or hospital experience is a plus.

Experience with patient registration and insurance verification preferred.

Experience with electronic medical records (EMR/EHR) systems is a plus.

Bilingual English/Spanish is a plus.

Strong communication and interpersonal skills.

Excellent customer service skills with a patient-focused approach.

Strong attention to detail and accuracy.

Ability to work effectively in a fast-paced, high-volume environment.

Ability to handle confidential and sensitive information professionally.

Basic computer skills and familiarity with Microsoft Office.

Ability to work independently and as part of a team.

Flexible and dependable with the ability to meet the scheduling requirements of the assigned position.

Why Join Dean's Professional Services?

Starting pay of $18.00/hour, based on experience

Opportunities with major healthcare organizations throughout Greater Houston

Temp, temp-to-hire, and direct-hire opportunities

Opportunities to gain experience in hospitals, clinics, medical offices, and other healthcare settings

Competitive benefits available for eligible employees

Support from an experienced healthcare staffing and recruiting team

Opportunities for professional growth and career advancement

About Dean's Professional Services

Dean's Professional Services is a national, award-winning staffing firm providing temporary, temp-to-hire, and direct-hire solutions across healthcare and professional industries.

Since 1993, DPS has connected more than 50,000 professionals with leading organizations across the country. We work closely with our clients and candidates to create opportunities that align with your skills, experience, and career goals.

Ready for your next opportunity? today!

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