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White Lodging Services Corporation
Lounge Concierge
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Based on North Carolina data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$37,022 / year median in North Carolina
+16% projected growth
Job Description
Lounge Concierge White Lodging Services Corporation - 3.6 Charlotte, NC Job Details 14 hours ago Benefits Paid parental leave Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Food service closing procedures Venue beverage service Customer communication Buffet-style table settings Table cleanliness maintenance Proactive hotel and accommodations guest assistance Food service opening procedures Answering guest questions Store opening/closing procedures Stocking Cleaning messes in dining areas Communication skills Entry level
Full Job Description Description Summary:
Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As an Executive Lounge Attendant, you will ensure the successful setup, service, and clean-up of the Executive Lounge while delivering exceptional hospitality to every guest.Responsibilities:
What You'll Do Oversee the setup, service, and clean-up of the Executive Lounge. Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately. Professionally serve food and beverages both tableside and from buffets. Monitor tables and buffets to ensure they remain clean, stocked, and visually appealing. Anticipate guest needs and provide exemplary hospitality to exceed expectations, while always maintaining professionalism and friendliness. Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions. Perform all cleaning, opening, closing, and other duties as assigned. What You'll Bring An outgoing and social personality. Excellent communication and listening skills. A passion for service with a positive, can-do attitude and a team-player mindset. A talent for problem-solving and the ability to adapt to any situation. Ability to stand and walk for long periods of time and regularly lift at least 10 pounds.Other information:
What You Can Look Forward To Medical, Dental, and Vision insurance (starting Day 1) Life Insurance and Disability Insurance Paid Parental Leave DailyPay option Employee Assistance Program (EAP) 401(k) with company match Vacation/Paid Time Off (PTO) with rollover Complimentary wellness tools Unlimited referral bonuses Leadership development and tuition reimbursement Discounts on hotel rooms, dining, and other travel/entertainment experiences Multiple hotels in each market = more opportunities for growth White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Leadership Development