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TP
The Point Market
Car Wash Attendant
Career Insights for Detailer
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Based on California data
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What they do
A Detailer cleans vehicles according to company standards or client specifications, which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors, and keeping records related to gas levels and the condition of the vehicle.
$41,002 / year median in California
+6% projected growth
Job Description
Car Wash Attendant Responsibilities
- Build guest relationships and deliver VIP service through service, product and tunnel knowledge
- Monitor and manage tunnel traffic
- Perform visual inspections of the condition of each vehicle prior to entering wash tunnel
- Identify guest vehicle and compare wash services on system que to adjust /retract tunnel equipment prior to vehicle launch
- Effectively operate computerized tunnel equipment
- Guide guests onto the conveyor using approved hand signals
- Safely help guide guests at tunnel exit to enter detail service department or exit wash tunnel directly
- Maintain a clean work station and ensure tunnel bays are kept clean as dictated by standard operating procedure and/or Facility Manager
- Understand and deploy manual or emergency tunnel and gate procedures in the event of power loss or unforeseen event
- Perform visual inspections in the tunnel to ensure equipment is functioning properly
- Assist Facility Manager in performing regularly scheduled maintenance on all equipment including chemical maintenance
- Follow safety guidelines to promote a safe workplace for guests and team members
- Assist with housekeeping duties
- Maintain a calm demeanor during periods of high volume or unusual events
- Treat guests and fellow team members with honesty, integrity and commitment
- Adherence to our uniform and grooming standards
- Punctual, responsible and accountable
- Be a team player! Qualifications
- Excellent and enthusiastic customer service skills to ensure optimum customer satisfaction
- Excellent oral communication skills, as well as interpersonal skills
- Willingness to follow directions and correctly implement tasks
- Ability to stand for extended periods of time and work outdoors throughout the year
- Ability to lift items of moderate weight
- Ability to work flexible hours, weekends and holidays
- Adaptability, multi-tasking and sound decision-making abilities are required and essential to the success of this role
- Willingness to comply with all company policies and uphold standards for service quality Working Conditions / Equipment Used
- Work outdoors in all seasons and types of weather
- Ability to quality inspect your work as well as that of other team members
- Constant standing, walking and bending; up to 4 consecutive hours of standing
WHAT WE OFFER
- Paid Time Off
- Opportunities for Growth
- Medical, Dental, Vision Insurance
- Great Company Culture '