General Manager Position Summary:

The Sales & Events Manager is responsible for detailed coordination and administration of groups, events, sales and assigned accounts. Group and event planning, preparation, executions, and follow up; ensuring the event runs smoothly. Qualifying and identifying clients' needs and communicating effectively with all hotel departments to deliver successfully. Supporting all sales efforts with managing schedules, filing and communication to achieve the set goals.

Duties and Responsibilities:

Administration of transient, group, and event clients overseeing all aspects from first contact to post departure thank you. Client review of hotel and event space needs, property tours and account qualifying. Be present for site visits, arrival, and departure of clients, and during the functions as needed. Communicates and documents up to date information with transient, group, and events to collaborate with all hotel departments ensuring all client needs and requirements will be met. Maintains open lines of communication with all employees and departments, works closely and effectively to ensure guest satisfaction. Work with various departments to ensure required and requested services are provided in a timely and effective manner. Preforms pre-and post-function event space inspections. Preparing, handling and processing of proposals, contracts, banquet event orders, and all other needed documents with accuracy and timeliness. Maintain and participate in an active sales solicitation program if assigned. Attend networking events with local chamber of commerce, VCB, associations and assigned memberships. Work with the Director of Sales and General Manager to maximize rates, date and space commitments and contract negotiations that are beneficial for the hotel ensuring highest yield. Assist with and participate in staff training and development. Develop a full working knowledge of hotel operations, including Sales, Food and Beverage, Guest Services, and Reservations. Competitive analysis every six months by calling competition and gathering data such as negotiated rates, banquet kits, room rental rates, etc. Maintain flexibility and commitment to the overall success of hotel. Consistently maintains a professional and high quality service oriented attitude. Maintains professionalism with all staff, guests, and vendors. Greets customers with a smile and positive attitude, providing a welcoming and courteous atmosphere. Upholds the hotel's commitment to hospitality, Brand's Satisfaction Promise. Other duties as assigned by the Department Manager or General Manager. Please No Phone Calls, pick up application at Radisson Hotel Front Desk or message us on Indeed!

Job Type:

Full-time Pay:

$72,000.00 - $80,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Experience:

Events management: 1 year (Preferred) Customer service: 1 year (Preferred)

Work Location:

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