At The North Carolina Arboretum, every event is a unique celebration of nature and community. We are looking for a dynamic Venue Coordinator(s) to help create unforgettable experiences for our guests. If you thrive in a vibrant, supportive environment and have a knack for organizing and facilitating events, this is the perfect opportunity for you. Dive into a role where you can combine your love for the outdoors with your passion for event planning, all while being part of a team dedicated to making our garden and facilities a welcoming haven for all. We are currently seeking a Part-Time Seasonal Venue Coordinator . Depending on facility rental and event scheduling, this role will will perform a variety of wedding and event support duties such as onsite coordination of event set up, enforcement of TNCA event policies and procedures, assisting client and vendors, attending to bridal needs, supervision of alcoholic beverage service, event breakdown. This is a perfect role for someone who has experience with events, is organized, a thoughtful communicator and may be looking for a part-time supplemental gig. Considered seasonal because we do operate within a garden setting, we estimate that assistance will be needed 30 hours each week. The position will also assist the Events Supervisor in collaborating with a planning team to manage special events at the Arboretum, including but not limited to plant shows, member events, and Winter Lights at The North Carolina Arboretum. This effort will involve communicating with vendors, customers and staff to determine and document set-up requirements, coordinate with entertainers and caterers where applicable, and help to assign duties to events management personnel.

• Preparing the venue: Ensuring the venue is clean, well-maintained, and in good working order
• Setting up: Setting up tables and chairs, ceremony chairs, and reception tables
• Managing the layout: Assisting with floor plans and room flips

Catering:

Formalizing catering needs and handling on-site catering

Vendors:

Providing a preferred list of vendors, scheduling site visits, and directing vendor unloading

Timeline:

Assisting with creating a timeline and confirming it with the event coordinator

Guests:

Managing guest arrival and parking

• End of event: Removing guest, vendor, and personal items

Other:

Handling issues with lights, electricity, kitchen equipment, and garbage

Policies:

Enforcing venue policies during the event

Communication:

Must have excellent and courteous written and verbal communication skills for interaction with both internal and external publics. Ability to screen and direct clients and visitors to the appropriate source, inform the public about services, processes, procedures and guidelines. This position will need to follow both written and oral instructions.

Customer Service:

This position will require strong customer service skills including a solid knowledge of event procedures, attentiveness to customer feedback and the ability to use positive language. This role will schedule adequate staffing and setup to ensure successful event delivery while representing the Arboretum and its mission.

Office Technology:

This position utilizes a variety of equipment and office systems (i.e. telephone, computer with standard software, Google products such as calendar and docs, fax, copier, etc.) and will require a strong administration foundation.

Work Management:

Ability to coordinate tasks and establish priorities in response to workflow, be detail-oriented and have a high level of organization. Must be able to manage multiple projects with accuracy and exhibit stellar time management skills.

• This position will carry out plans and duties as assigned by the Events Coordinators.

To successfully support indoor and outdoor events and rentals, this staff member must be able to work out doors under a variety of temperature and weather conditions, and will spend extended periods of time standing, walking and sitting. Moderate lifting will be employed to assist with positioning furniture, supplies and equipment. Weekend availability is necessary.

Job Types:

Part-time, Seasonal, Temporary Pay:

$19.00 - $22.00 per hour

Experience:

Events management: 1 year (Required) Supervising experience: 1 year (Preferred)

Management:

1 year (Preferred) Ability to

Commute:

Asheville, NC 28806 (Preferred) Ability to

Relocate:

Asheville, NC 28806: Relocate before starting work (Required)

Work Location:

In person