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Mohegan Sun

Lead Supervisor

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What they do

A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.

$54,028 / year median in Pennsylvania

+11% projected growth

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Job Description

Mohegan US Sign In Search for Jobs Introduce Yourself Lead Supervisor page is loaded Lead Supervisor Apply locations Wilkes-Barre, PA time type Full time posted on Posted 3 Days Ago job requisition id
R-13202 JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE
CAREER SITE Job Duties Assists the Shift Managers with the day-to-day operation of table games/poker to include training, counseling and supervision of team members. Supervises and secures all games in assigned gaming area. Ensures the security of the table games and related equipment and keep clear lines of communication between table games personnel and the Surveillance Department. Ensures the accuracy and integrity of the player rating system. Keeps Scheduling Department abreast on a daily basis of any changes, check pit time starts on a weekly basis. Enforces PGCB gaming rules and regulations, internal controls, and department/company policies. Keeps abreast of "special events", entertainment, employee activities, restaurant schedule, etc. Keeps other departments informed of developments affecting their function. Monitors business demands and makes necessary adjustments. Services guests, handles customer related issues with composure and professionalism. Services employees, handles employee related issues with composure and professionalism. Schedules Floor Supervisor assignments. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service. Has the ability to extend complementary services in accordance with the approved comp matrix. Minimum Qualifications Two years combined supervisory experience in three of the six primary games (Blackjack, Pai Gow Poker, Craps, Baccarat, Roulette or Poker) plus one year of experience dealing three of the six primary games or previous Pit Manager experience in a high volume, complex casino environment. Additionally, a Craps Lead Floor Supervisor must have one year Craps dealing experience. Must be able to work various shifts and flexible hours.
Work Shift:
Regular Knock, knock. Hear that sound? That's opportunity! About Us What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe "The Spirit of Aquai". Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come. Read More Privacy Policy © 2026 Workday, Inc. All rights reserved.