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Metropolitan Grill

Front Desk Host

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Based on Washington data

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$31,781 / year median in Washington

+11% projected growth

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Job Description

Metropolitan Grill820 2nd AveSeattle, WA 98104Positions available: Part Time Phone Host and Front Desk RunnerThe Front Desk Host is the first person the guest sees and is responsible for the crucial first impression. It is the Host s job to ensure that each and every guest feels welcome, comfortable and appreciated. The guest must feel that we will do everything possible to make certain that their needs are provided for. The Host must have a strong knowledge of what the restaurant has to offer them and be able to communicate this in a gracious and positive manner.
Must Have:
Phone Host
  • minimum 2 years phone host experience in a fine dining or similar restaurant in a customer service positionHost Runner
  • minimum 1
  • 2 years experience in a fine dining or similar restaurant in a customer service positionReservation system experience preferredHigh volume experienceOpen availability preferredRegular, reliable, predictable attendance requiredMinimum 18 years of ageCan work on their feet for extended periods of timeAble to sustain high energy activities for extended periods of timeAble to lift 20 poundsExhibits excellent phone manners and communication skillsRelated training and/or job experience that would enable applicant to demonstrate knowledge, skills and abilities to perform jobBe able to take ownership of your work and willing to be held accountable for your actionsMust have stage presence at all times
Pay:
Average Earnings:
$25 $32 per hour with commissions
Pay Structure:
$2 per hour base rate + pooled 6% commission on net salesBenefits(subject to eligibility based on hours worked and length of service):

Health Insurance medical, dental, vision, prescription, life insurance, long-term disability (need to work 30 hours per week)Paid Time Off accrue 1 hour of PTO for every 30 hours worked401(k) Retirement Plan with company match (eligible after 1 year and 1,000 hours worked)Commuter Benefits through AliceEmployee Assistance ProgramDining DiscountsEducation Programs and Training ProgramsWe Create Unrivaled Experiences With Passion. Every Time!

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Health and Wellness Programs
  • Health Insurance