Front Desk Agent Doubletree St Paul Downtown Saint Paul, MN Job Details Full-time $17 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Paid sick time Qualifications Computer operation Computer literacy English Computer skills Full Job Description Front Desk Agent Full-Time, Non-Exempt Must have open availability to work mornings, evenings and weekends. The DoubleTree by Hilton Downtown St. Paul offers a dynamic and welcoming workplace in the heart of the city, connected by the skyway and just steps from local dining, entertainment and business centers. Our hotel is known for its warm hospitality, collaborative team culture and providing team members with opportunities to learn, advance and be part of a respected global brand. If you're passionate about service and enjoy working in a fast-paced, supportive environment, DoubleTree Downtown St. Paul is a great place to build your career.

GENERAL PURPOSE

Builds a first impression for the guests by providing punctual, courteous and efficient handling of requests, which include check-in and checkout, handling cashier registers, and answering calls.

ESSENTIAL DUTIES/RESPONSIBILITIES

Prioritize and organize work Work cohesively with co-workers as part of a team Work with minimal supervision Greet customers in a friendly and sincere manner Checking guests in and out in professional manner Complete registration process working with a computer system Count money accurately and handle cash, cards, checks, vouchers, vigilantly Provide concierge services Transmit and receive messages using a telephone Provide satisfactory overall customer service Be of assistance to the Bell person/Shuttle Driver Respond to guest inquiries and in a timely, friendly and efficient manner Provide or obtain accurate information Other duties as assigned by management

JOB QUALIFICATIONS

1 year of previous experience in customer service required. Good computer skills Availability for flexible scheduling Ability to communicate in the English language Ability to communicate with guests, management, and co-workers

PHYSICAL REQUIREMENTS

Must be able to lift at least 50 pounds Must be able to push/pull up to 100 pounds occasionally Must be able to stand and exert well-placed mobility for up to 8 hours Must be able to kneel, squat, bend, stoop, and twist to perform job duties with or without reasonable accommodation

BENEFITS

Medical, Dental, Vision insurance. 401(k) including 401(k) match Paid Time Off (both paid sick time and vacation) Employee Discount