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Country Inn and Suites By Radisson
Front Desk Agent (Part-Time) Flexible shifts Weekends are a must
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
Overview We are seeking a friendly and organized Front Desk Clerk to join our team. This role is essential in creating a welcoming environment for our clients and visitors. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently. As the first point of contact, you will play a key role in representing our organization and ensuring smooth daily operations. Responsibilities Greet and check in guests in a friendly, professional manner Handle guest checkouts and process payments accurately Answer phone calls, respond to inquiries, and make reservations Provide guests with information about hotel amenities, services, and local attractions Handle guest complaints and resolve issues promptly Maintain a clean and organized front desk area Process walk-in reservations and assist with room assignments Verify guest identification and payment details for security purposes Balance cash drawer and complete end-of-shift reports Assist with administrative tasks such as filing, data entry, and inventory tracking Collaborate with housekeeping and maintenance staff to ensure guest satisfaction Follow hotel policies and procedures to maintain a high standard of service Requirements Proven experience as a receptionist or in a similar administrative role is preferred. Proficiency in phone systems and computer literacy is essential. Strong organizational skills with the ability to manage multiple priorities effectively. Excellent verbal and written communication skills. Attention to detail with strong clerical capabilities. Ability to maintain professionalism while interacting with clients and colleagues. A positive attitude and willingness to learn new skills. Join us as we strive to provide exceptional service while fostering a supportive work environment!