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Holiday Inn Express-Hannibal Medical Center
Evening and Overnight Front Desk Agent
Job Description
We are looking for a dependable and friendly Evening & Overnight Front Desk Agent to join our team. Job Responsibilities Check guests in and out and provide friendly customer service. Answer phones and assist guests with questions and requests. Make reservations and handle basic front desk duties. Keep the front desk and lobby area clean and organized. Complete overnight paperwork and hotel tasks when working the overnight shift. Follow hotel policies and provide a welcoming experience for our guests. Schedule & Availability Open availability is required. Must be willing and able to work 3:00 PM-11:00 PM on some days. Must be willing and able to work 11:00 PM-7:00 AM on weekends. Weekend and holiday availability is required. This position requires someone who can reliably work the scheduled shifts. Call-ins and frequent last-minute absences are not acceptable. Reliable attendance is very important. Qualifications Previous hotel front desk experience is preferred , but we are willing to train the right person . Must be dependable, responsible, and able to work independently. Must have good customer service and communication skills. Must be comfortable working evenings and overnight hours. Must be able to handle situations calmly and professionally. If you are dependable, friendly, and looking for a position where you can become part of a great team, we would love to hear from you!
Job Types:
Full-time, Part-time Pay:
$15.00 - $17.00 per hourBenefits:
401(k) 401(k) matching Employee discount Health insurance Paid time off Referral programEducation:
High school or equivalent (Preferred)Experience:
Hotel Front Desk:
1 year (Required)Work Location:
In personCareer Insights for Hotel Desk Clerk
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Based on Missouri data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,506 / year median in Missouri