• Job Overview:

• We are seeking a Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors. Weekends & Holidays are a MUST Part-Time / Full-Time 1st and 2nd Shifts

• Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out efficiently
• Handle guest inquiries and provide information about hotel services, facilities, and local attractions
• Process reservations and cancellations accurately
• Manage phone calls and reservations using hotel management software
• Ensure the lobby area is clean and presentable
• Set up / Attend to / tear down breakfast

• Requirements:

• Must be reliable and punctual
• Previous experience in hospitality or guest services preferred
• Proficiency in using phone systems and hotel management software
• Strong communication skills with a focus on guest relations
• Ability to speak multiple languages is a plus (Bilingual or Multilingual) Joining our team as a Front Desk Agent offers the opportunity to be part of a dynamic hospitality environment where your customer service skills will shine.

Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person