Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CB
Courtyard by Marriott Dallas Carrollton
Front Desk Agent
Career Insights for Hotel Desk Clerk
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,394 / year median in Texas
Job Description
Front Desk Agent Courtyard by Marriott Dallas Carrollton Carrollton, TX Job Details Full-time $15.50 - $17.00 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Computer operation Phone communication Computer literacy Spreadsheets Client rapport building Administrative experience Customer support Telephone systems Multi-line phone systems Clerical experience Productivity software Office management Technical Proficiency Office phone management Quality data entry Customer data entry Full Job Description Overview We are seeking a dynamic and personable Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience from the moment they arrive. Your energetic approach and excellent communication skills will help foster a friendly environment while efficiently managing administrative tasks. This paid position offers an exciting opportunity to develop your office management skills and contribute to a well-organized, client-focused workplace. Responsibilities Greet visitors and clients warmly, providing exceptional customer service and ensuring they feel valued and comfortable. Manage multi-line phone systems, directing calls accurately and professionally while taking detailed messages when necessary. Handle front desk operations including check-ins, appointments, and scheduling using calendar management tools. Maintain organized filing systems, update spreadsheets, and perform data entry to ensure accurate record-keeping. Support office management tasks such as ordering supplies, managing correspondence, and assisting with clerical duties. Utilize productivity software like Microsoft Office (Word, Excel) to prepare documents, proofread communications, and manage client information efficiently. Demonstrate technical proficiency with computer literacy skills to navigate various office systems smoothly. Requirements Proven office experience with strong organizational skills and attention to detail. Excellent communication skills, including phone etiquette and client interaction. Proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, and data entry tasks. Ability to operate multi-line phone systems confidently and handle multiple tasks simultaneously. Bilingual abilities are a plus for serving diverse clients effectively. Strong computer literacy with a focus on technical proficiency in productivity software and office management tools. Previous clerical or administrative experience is preferred; familiarity with QuickBooks or similar accounting software is advantageous. Demonstrated time management skills to prioritize tasks efficiently in a fast-paced environment. Experience in customer support or front desk roles that involve client communication and problem-solving is highly desirable. Join us to be part of an energetic team dedicated to delivering outstanding service while honing your administrative expertise!