Are you a people person with a passion for hospitality? We're on the lookout for a Front Desk Agent who brings positive energy, sharp attention to detail, and top-notch communication skills to the table. If you love making guests feel welcome, solving problems with a smile, and creating unforgettable stays, we want to hear from you!

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out of the hotel efficiently
• Answer phone calls and direct inquiries to the appropriate department
• Assist guests with requests and provide information about hotel services and amenities
• Handle guest complaints and resolve issues promptly and courteously
• Process payments and maintain accurate guest accounts

Requirements/Desired Qualifications:

• Flex weekend employee
• At least 6 months previous Choice Advantage experience
• Strong phone etiquette and customer service skills
• Knowledge of hotel operations and hospitality management or customer service.
• Familiarity with hotel management software systems
• Ability to work flexible hours, including evenings, weekends, and holidays Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your skills in guest relations and customer service will shine.

Job Type:

Full-time Pay:

From $17.50 per hour

Benefits:

Employee discount

Work Location:

In person