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Holiday Inn at Six Flags

Front Desk Manager (Hotel)(FT)

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Based on Missouri data

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What they do

A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.

$56,489 / year median in Missouri

+7% projected growth

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Job Description

JOIN THE TALENTED TEAM AT THE AREA'S LARGEST FULL-SERVICE HOTEL. ENJOY EMPLOYMENT STABILITY WITH A WELL-RECOGNIZED, INTERNATIONAL HOTEL BRAND IN A FRANCHISED HOTEL OPERATING SINCE 1981.
  • Full-time, department leadership position
  • Starting wage negotiable based upon experience, skills, availability, etc.
  • Availability preferred for both AM shift (approx. 7am to 3pm) and/or PM shift (approx. 3pm to 11pm), when scheduled in advance. Predictable shift schedule normally after completion of training.
  • Complimentary meal while on duty
  • Weekly pay.
  • Routine performance-based wage increases.
  • Brand performance incentives as part of normal duties.
  • Background check required.
POSITION SUMMARY
Front Desk Manager ensures exceptional service to hotel patrons, maximizes profitability, provides hands-on guidance to staff, and safeguards the welfare of employees and Hotel property.
DUTIES:
Ensures the safety and security of guests, employees and the property. Monitors, responds to and resolves unusual occurrences. Coordinates with other department heads and the GM as the situation requires. Oversees the technical operation of the front desk staff. Assists front desk staff in checking-in/out guests efficiently, managing cash and credit card transactions, and billing/folio processing.
MINIMUM QUALIFICATIONS
Education:
High-school graduate required.
Experience:
Minimum one-year hospitality/customer service and one-year supervisory experience necessary to be successful.
Special skills:
Working knowledge of data-base management/computer software technology and cash/credit card handling procedures.
Attributes:
Ability to make good business decisions/judgments, work independently without constant supervision, reliably work scheduled shift hours, maintain self in a clean, professional business-like appearance, effectively communicate orally and in writing, and meet physical requirements.
Physical:
Must be able to quickly access all areas of the hotel in case of emergencies. Ability to lift and carry up to 50 pounds unassisted.
Other:
Must agree to and pass background pre-employment screenings.
Job Type:
Full-time Pay:
$22.00 - $25.00 per hour
Benefits:
Flexible schedule Food provided Application Question(s): Are you willing to agree to a background check as a condition of employment? Are you available to work the shifts specified?
Education:
High school or equivalent (Required)
Experience:
hotel: 1 year (Preferred) customer service/supervisory: 1 year (Required) Ability to
Commute:
Eureka, MO 63025 (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance