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The Service Companies

Housekeeping Manager

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Job Description

About The Service Companies:
The Service Companies (TSC) is the premier service provider to the hospitality, gaming, healthcare, education, and corporate catering industries. With over 4,500 team members serving 750 locations across 39 states, TSC is dedicated to delivering exceptional service quality and performance. As a privately owned company under TPG Twin Brook Capital Partners' ownership, TSC values a culture that empowers employee involvement and performance, driven by "The TSC Way." We're Partners in Excellence, which means we are committed to achieving the highest quality standards and delivering exceptional experiences for our clients, team members, and the organization.
Position Overview:
Responsible for managing the day-to-day operations of the hotel housekeeping department in a multi-room hotel. Hospitality housekeeping department head experience or higher required. No exceptions.
Essential Duties:
Responsible for the overall management of the entire housekeeping department to include room turn times, customer service scores and profitability Manages several employees Key interface between client property senior management and corporate Uphold the highest standards of cleanliness, safety, and conduct Publicly recognizes and rewards employees Coaches underperforming employees to improved performance Ensures new employees follow the company training plan Ensures proper documentation is completed as necessary Ensures payroll is completed daily Smiles and is friendly when interacting with co-workers, guests and property employees Follows and teaches all required safety and standard operating procedures Adheres to all company and regulatory policies. Reports any wrongdoing to corporate Available to work weekends, holidays, rotating shifts and long hours
Skills and Abilities:
Five years prior housekeeping management experience in a large hotel Ability to understand and analyze the monthly P&L Ability to speak publicly addressing a large group Ability to push and pull 50 pounds Ability to remain standing for extended periods of time Must meet company and client's appearance standards Ability to work with a variety of cleaning equipment and chemicals Ability to perform all duties as required with or without an accommodation Ability to motivate and respect hourly employees Knowledge of Microsoft Suite #CorporateRecruitment1
Job Type:
Full-time Pay:
From $70,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:
Housekeeping management: 3 years (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance