Job Overview We are seeking an energetic and dynamic Front of House Manager to lead our hospitality team and ensure an exceptional experience for every guest. This role is vital in creating a welcoming atmosphere, managing daily operations, and maintaining high standards of food quality, customer service, and cleanliness. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for delivering outstanding hospitality. As a Front of House Manager, you will oversee staff training, shift management, inventory control, and customer satisfaction initiatives to foster a vibrant and efficient dining environment. Responsibilities Lead and supervise front-of-house staff to ensure smooth daily operations and excellent guest service. Manage shift schedules, assign duties, and oversee team performance to maintain high standards of hospitality. Train new employees on food handling, POS systems such as Aloha POS and Micros POS, customer service protocols, and food safety procedures. Oversee customer interactions to resolve issues promptly and enhance overall dining experience. Monitor inventory levels, assist with food preparation when necessary, and control stock to minimize waste while ensuring quality. Handle cash transactions accurately, perform cash handling duties, and reconcile daily sales reports. Implement food safety standards and ensure compliance with health regulations across all front-of-house activities. Qualifications Proven management experience in quick service or fast food restaurant environments with a focus on hospitality management. Demonstrated supervising experience in a casual dining or fine dining setting; experience in banquet or catering is a plus. Strong knowledge of POS systems including Aloha POS and Micros POS; proficient in basic math for cash handling and inventory calculations. Excellent team management skills with the ability to train, motivate, and develop staff members. Familiarity with food safety management practices and food handling procedures. Experience in managing budgets, profit-and-loss analysis, and food production processes. Exceptional communication skills with the ability to lead teams effectively and manage managerial responsibilities confidently. Join us as a Front of House Manager to inspire your team, delight our guests, and elevate our restaurant's reputation through passionate leadership and exceptional service!

Pay:

$27.00 - $32.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) Employee discount Flexible schedule Paid time off Paid training

Work Location:

In person