A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
Job Overview The Clubhouse & Pro Shop Manager is responsible for overseeing daily operations of the clubhouse, pro shop, and related amenities. This role requires a hands-on leader who can effectively manage staff, ensure excellent member and guest experiences, and maintain smooth operational and financial performance.
Key Responsibilities Staff Management:
Hire, train, schedule, and supervise clubhouse and pro shop staff.
Customer Experience:
Collaborate with staff, members, and guests to ensure a consistently positive golf and clubhouse experience.
Facility Operations:
Ensure golf carts are clean, properly stationed, and ready for use.
Policy Enforcement:
Enforce all course and clubhouse policies and maintain a professional, welcoming environment.
Standard Operating Procedures:
Develop and maintain written SOPs, policies, and procedures as needed.
Employee Performance:
Conduct employee reviews, approve timecards, and manage disciplinary actions when necessary.
Financial Oversight:
Record and reconcile daily deposits with the POS system; assist with membership audits and management.
Inventory Management:
Order, manage, and audit inventory for kitchen, bar, and pro shop areas.
Marketing & Communications:
Help create and manage marketing materials, including maintaining social media pages and promoting club events.
Event Coordination:
Maintain a course calendar of events, attend monthly board meetings, and track historical event data to support future planning.
Reporting:
Provide regular operational reports and updates as requested by the board. Qualifications & Requirements Minimum 5 years of verifiable managerial experience in hospitality, golf operations, or a related field. Food service experience required, with a current food safety certification or willingness to obtain certification promptly. Golf industry experience or strong golf knowledge preferred; candidates with hospitality or service backgrounds will be considered. Strong leadership and communication skills with a positive, team-oriented attitude. Ability to problem-solve and work independently in a fast-paced environment. Flexible availability, including weekends and special events. POS experience required (Square system experience a plus). Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Ability to lift 25+ lbs. routinely and stand for extended periods. Compensation based on experience. Additional benefits and details will be discussed during the interview process.
