Job description: Not Your Average Front Desk Job! At European Wax Center, our Guest Service Associates do more than check guests in — they guide the experience, drive results, and help guests feel confident every day. We're looking for an experienced, performance-driven team member who wants more than just another retail job. For the right person, this role offers an opportunity to grow into increased leadership responsibility, including potential advancement to Lead Guest Service Associate, Assistant Manager, and future management opportunities. This role is ideal for someone who: Loves connecting with people and creating a polished guest experience Is confident recommending and selling services, packages, and products Is motivated by goals, performance, and earnings Naturally takes ownership and helps elevate the people around them Wants an opportunity to grow into leadership based on performance

What You'll Do:

Greet and check in guests while creating a welcoming experience Conduct consultations to understand guest needs Recommend services, Wax Pass® packages & products Drive guest retention through rebooking conversations Support center flow from check-in to checkout Maintain a polished, professional environment Model strong performance, professionalism, and teamwork for other associates

What This Role Requires:

This is a sales + performance-driven role, not just customer service. You'll be expected to: Work in a fast-paced, structured environment Meet and exceed sales and rebooking goals Consistently recommend services, packages, and products Deliver a professional and elevated guest experience Stay organized, efficient, and solution-oriented Contribute to team goals (Guest Retention, Retail, Services, Wax Passes) Follow all EWC brand and sanitation standards Ability to lift 25 lbs regularly (50 lbs occasionally) Ability to remain on your feet for prolonged periods during scheduled shifts Take ownership of results and respond positively to coaching and feedback Demonstrate the consistency and professionalism expected of future leaders Pay & Perks $13/hour + uncapped commission on Wax Pass Sales + bi-weekly bonuses Performance-driven role with earning potential to match Paid training + ongoing development Free brow wax monthly + product discounts Fun, team-driven culture that celebrates results

Full-Time Benefits:

PTO, medical, dental, vision, 401(k), "Day of You" birthday perk Clear opportunity for increased responsibility and leadership advancement based on performance Leadership Growth Opportunity We believe in developing leaders from within. A high-performing GSA who consistently demonstrates strong sales results, reliability, professionalism, leadership behaviors, and positive team influence may be considered for advancement to Lead Guest Service Associate after approximately 90 days, based on performance and business needs. Continued strong performance may create opportunities for future advancement into Assistant Manager and other leadership roles. Who This Is Perfect For 1+ years of successful sales or retail experience preferred Confident recommending and selling products, services, or memberships Goal-driven and motivated by measurable performance Professional, polished, reliable, and accountable Thrives in a team-oriented, fast-paced environment Previous keyholder, trainer, shift lead, team lead, or leadership experience is a plus Beauty, cosmetics, skincare, spa, fitness, hospitality, or specialty retail experience is a plus Interested in growing into increased leadership responsibility Schedule Requirements AM + PM availability

Part-Time:

2 to 3 weekdays + 1 weekend day

Full-Time:

4 weekdays + 1 weekend day Weekend shifts (either all day Saturday OR all day Sunday) Ready to Grow With Us? If you're an experienced sales or guest-service professional looking for a place where strong performance can lead to more responsibility, leadership development, and career advancement, we'd love to meet you. Come build your next step with European Wax Center.

Job Types:

Full-time, Part-time Pay:

$13.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Are you able to work a mix of AM/PM shifts and ONE weekend day?

Experience:

Sales:

1 year (Required) Ability to

Commute:

Greenville, SC 29615 (Required)

Work Location:

In person